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Abmahnsichere Rechtstexte für Online-Shops
Rechtstexte für Ihr Business: Unsere Schutzpakete
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Rechtstexte

Top-Themen
Widerrufsbelehrung
Zugehörige News
Wertersatz beim Widerrufsrecht

Wertersatz nach Karneval: Welche Rechte Sie als Händler haben

Kaum ist die Karnevalszeit vorbei, fragen sich viele Jecken, was sie jetzt eigentlich mit ihren Kostümen machen sollen. Die gleiche Verkleidung in der nächsten Saison nochmal zu tragen, kommt für viele nicht in Betracht. Häufig sind die Kostüme auch nicht wirklich alltagstauglich, sodass sie letztlich in einer Kiste landen und im Schrank vor sich hin modern. Viele Karnevalisten, die ihr Kostüm online erstanden haben, pochen daher nach durchzechten Karnevalsnächten darauf, dass der Händler die getragene Verkleidung wieder zurücknimmt und den Kaufpreis erstattet. Doch müssen Shop-Betreiber diesem Wunsch tatsächlich nachkommen?

7 min

FAQ zum Wertersatz im Widerrufsfall

Wo bereits die geltenden Widerrufsmöglichkeiten von Verbrauchern im Fernabsatz für Händler nicht selten eine Belastung darstellen, erweist es sich als ungleich größeres Ärgernis, wenn der Verbraucher diese Rechte in Anspruch nimmt und sodann eine beschädigte oder abgenutzte Sache retourniert. Zwar sieht das Widerrufsrecht hier grundsätzlich einen Wertersatzanspruchs des Händlers vor. Unklar ist aber meist, was in diesem Rahmen in Abzug gebracht werden kann, welchen Voraussetzungen der Wertersatz unterliegt und wie er geltend gemacht werden kann. Antworten auf die wichtigsten Fragen rund um die Wertersatzpflicht des Verbrauchers im Widerrufsfall finden Sie nebst hilfreichen Muster-Formulierungen in den aktuellen FAQ der IT-Recht Kanzlei.

24 min 11

Die Zahlung von Wertersatz durch den Verbraucher - Teil 7 der Serie zum neuen Widerrufsrecht

Im Zuge der Änderungen im Verbraucherwiderrufsrecht im Juni 2014 sind auch die Vorschriften zum Wertersatz neu gestaltet worden. Ist die vom Verbraucher nach dem Widerruf zurückgeschickte Ware beschädigt oder weist sie Gebrauchsspuren auf, so kann sie nicht mehr als Neuware wiederverkauft werden. Diesen Wertverlust muss der Verbraucher grundsätzlich ausgleichen. Im Einzelnen werfen die neuen Regelungen zum Wertersatz jedoch eine Menge praktischer Fragen auf, die in diesem Beitrag beantwortet werden sollen.

10 min 1

AG Köln: zum Wertersatz für fünf Testnächte auf Matratze

Immer ein Problem beim Widerruf ist die Frage nach dem Wertersatz infolge der Verschlechterung einer Kaufsache: Eine pauschale Antwort gibt es hier nicht, es ist – sehr zum Ärger der Händler – von Einzelfall zu Einzelfall zu entscheiden. Aktuell wurde ein solcher, recht kurioser Einzelfall vom Amtsgericht Köln beurteilt: Es ging um die Frage, wie lange auf einer online gekauften Matratze „testgeschlafen“ werden darf (vgl. Amtsgericht Köln, Urt. v. 04.04.2012, Az. 119 C 462/11).

5 min

AG Backnang: Wertersatz nach Widerruf bei offensichtlich gebrauchtem Rasierer

Das AG Backnang (Urteil vom 17.06.2009; Az.: 4 C 810/08) hat einem gewerblichen Internethändler im Zusammenhang mit dem Verkauf eines elektrischen Rasierers einen Wertersatz i.H.v. 100% dessen Verkehrswerts zugesprochen, nachdem sich in der mündlichen Verhandlung herausstellte, dass der Käufer den Rasierer zuvor nicht nur inspiziert, sondern gebraucht hatte.

3 min 10

Aktuelles Urteil des EuGH zum Wertersatz

Der EuGH entschied, dass eine Widerrufsbelehrung dann europarechtswidrig sei, wenn sie generell vorsieht, dass ein Verbraucher im Rahmen der Ausübung seines Widerrufsrechts Wertersatz für die Nutzung der Ware zu leisten hat.

6 min 28

Allgemeine Infos

Server name 
trustwidget.itrk.dev
Http Host 
trustwidget.itrk.dev
Hostname 
itrk.dev
Datum/Zeit 
2025-12-10T05:56:36+01:00 (1765342596)
Git branch 
feature/trustwidget
CMS Pfad 
/var/www/vhosts/itrk.dev/itrk/cms
Datenbank 
itrk (itrk@127.0.0.1:3306)

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/var/www/vhosts/itrk.dev/trustwidget.itrk.dev/www/system/includes/Products/Bundle.php
/var/www/vhosts/itrk.dev/trustwidget.itrk.dev/www/system/extensions/chat_client/init.php
/var/www/vhosts/itrk.dev/trustwidget.itrk.dev/www/system/extensions/chat_client/templates/client_html.php
/var/www/vhosts/itrk.dev/trustwidget.itrk.dev/www/system/templates/Dev/panel.php
/var/www/vhosts/itrk.dev/trustwidget.itrk.dev/.env.php

Loaded extensions

Array
(
    [0] => Core
    [1] => date
    [2] => libxml
    [3] => openssl
    [4] => pcre
    [5] => zlib
    [6] => bz2
    [7] => calendar
    [8] => ctype
    [9] => hash
    [10] => filter
    [11] => ftp
    [12] => gettext
    [13] => gmp
    [14] => json
    [15] => iconv
    [16] => SPL
    [17] => random
    [18] => Reflection
    [19] => session
    [20] => standard
    [21] => mbstring
    [22] => SimpleXML
    [23] => sockets
    [24] => tokenizer
    [25] => xml
    [26] => cgi-fcgi
    [27] => mysqlnd
    [28] => bcmath
    [29] => curl
    [30] => dba
    [31] => dom
    [32] => enchant
    [33] => fileinfo
    [34] => gd
    [35] => imagick
    [36] => imap
    [37] => intl
    [38] => ldap
    [39] => exif
    [40] => mysqli
    [41] => odbc
    [42] => PDO
    [43] => pdo_mysql
    [44] => PDO_ODBC
    [45] => pdo_pgsql
    [46] => pdo_sqlite
    [47] => pgsql
    [48] => Phar
    [49] => posix
    [50] => pspell
    [51] => redis
    [52] => soap
    [53] => sodium
    [54] => sqlite3
    [55] => sysvmsg
    [56] => sysvsem
    [57] => sysvshm
    [58] => tidy
    [59] => xmlreader
    [60] => xmlwriter
    [61] => xsl
    [62] => zip
    [63] => Zend OPcache
)

Defined constants

Array
(
    [CMS_PATH] => /var/www/vhosts/itrk.dev/itrk/cms
    [WEB_ROOT] => /var/www/vhosts/itrk.dev/trustwidget.itrk.dev/www
    [CMS_READY] => 1
    [PAGER_ELEMENT_COUNT] => 20
)

Defined functions

Array
(
    [0] => get_first
    [1] => get_color
    [2] => ob_clean_all
    [3] => page_forward
    [4] => get_userip
    [5] => content_url
    [6] => script_url
    [7] => admin_url
    [8] => admin_wrapper_url
    [9] => admin_file_url
    [10] => get_uri
    [11] => uri_passthrough
    [12] => cms_exit
    [13] => is_submitted
    [14] => post_get
    [15] => post_get_int
    [16] => post_get_string
    [17] => post_get_all
    [18] => url_get
    [19] => url_get_int
    [20] => url_get_string
    [21] => url_get_all
    [22] => param_get
    [23] => param_get_string
    [24] => param_get_int
    [25] => param_get_all
    [26] => param_set
    [27] => request
    [28] => session_get
    [29] => session_set
    [30] => session_remove
    [31] => session_release
    [32] => cookie_get
    [33] => cookie_set
    [34] => cookie_remove
    [35] => esc_attr
    [36] => esc_url
    [37] => esc_html
    [38] => html_element
    [39] => wrap_svg
    [40] => wrap_tag
    [41] => content_template
    [42] => admin_template
    [43] => enclosestring
    [44] => collect
    [45] => dict
    [46] => arr
    [47] => value
    [48] => minmax
    [49] => throwif
    [50] => throwifnot
    [51] => is_assoc
    [52] => array_get
    [53] => array_tree
    [54] => value_map
    [55] => data_forget
    [56] => data_has
    [57] => data_get
    [58] => data_set
    [59] => strcontains
    [60] => stricontains
    [61] => strbeginswith
    [62] => strendswith
    [63] => make_filename
    [64] => pluralize
    [65] => random_string
    [66] => hex_dump
    [67] => implode_ws
    [68] => get_db_record
    [69] => db_factory
    [70] => db_record
    [71] => db_count
    [72] => mb_str_starts_with
    [73] => mb_str_contains
    [74] => mb_str_ends_with
    [75] => show_beta_content
    [76] => get_news_image
    [77] => num_align
    [78] => unserializesafe
    [79] => str_replace_first
    [80] => get_language
    [81] => tt
    [82] => ttn
    [83] => tta
    [84] => ttf
    [85] => get_dump
    [86] => dump
    [87] => dd
    [88] => arrval
    [89] => randpasswd
    [90] => basepath
    [91] => env
    [92] => request_headers
    [93] => request_header
    [94] => array_flatten
    [95] => arrayify
    [96] => cycle_value
    [97] => array_group
    [98] => dev_panel_add_data
    [99] => dev_panel_add_callback
)

Server data

Array
(
    [USER] => itrk.dev
    [HOME] => /var/www/vhosts/itrk.dev
    [SCRIPT_NAME] => /index.php
    [REQUEST_URI] => /Thema/rechtstexte.html?f=1033
    [QUERY_STRING] => f=1033
    [REQUEST_METHOD] => GET
    [SERVER_PROTOCOL] => HTTP/1.0
    [GATEWAY_INTERFACE] => CGI/1.1
    [REDIRECT_QUERY_STRING] => f=1033
    [REDIRECT_URL] => /Thema/rechtstexte.html
    [REMOTE_PORT] => 50132
    [SCRIPT_FILENAME] => /var/www/vhosts/itrk.dev/trustwidget.itrk.dev/www/index.php
    [SERVER_ADMIN] => [no address given]
    [CONTEXT_DOCUMENT_ROOT] => /var/www/vhosts/itrk.dev/trustwidget.itrk.dev/www
    [CONTEXT_PREFIX] => 
    [REQUEST_SCHEME] => https
    [DOCUMENT_ROOT] => /var/www/vhosts/itrk.dev/trustwidget.itrk.dev/www
    [REMOTE_ADDR] => 216.73.216.190
    [SERVER_PORT] => 443
    [SERVER_ADDR] => 82.165.51.185
    [SERVER_NAME] => trustwidget.itrk.dev
    [SERVER_SOFTWARE] => Apache
    [SERVER_SIGNATURE] => <address>Apache Server at trustwidget.itrk.dev Port 443</address>

    [PATH] => /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/snap/bin
    [HTTP_COOKIE] => IT-Recht-Kanzlei=7q15gdutarrobi4t8nsg12mhtf
    [HTTP_ACCEPT_ENCODING] => gzip, br, zstd, deflate
    [HTTP_USER_AGENT] => Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
    [HTTP_ACCEPT] => */*
    [HTTP_CONNECTION] => close
    [HTTP_X_ACCEL_INTERNAL] => /internal-nginx-static-location
    [HTTP_X_REAL_IP] => 216.73.216.190
    [HTTP_HOST] => trustwidget.itrk.dev
    [proxy-nokeepalive] => 1
    [SSL_TLS_SNI] => trustwidget.itrk.dev
    [HTTPS] => on
    [SHOW_DEV_PANEL] => 1
    [S3_BUCKET_WORK_DOCUMENTS] => itrk-work-documents
    [S3_BUCKET_CM4ALL] => itrk-cm4all
    [S3_REGION] => eu-central-1
    [S3_SECRET] => GcZo1SklUI0ldCIDoETQ2YoPYdPPPA+6ywSCNZc/
    [S3_KEY] => AKIASL3FQVX7FIG6IXVU
    [DEV_MAIL_TO] => m.gerum@it-recht-kanzlei.de
    [IS_DEVELOPMENT] => 1
    [CMS_PASSWORD] => tn2giyxUBNNXgbBDzwp4BLySWzUnr4Wc
    [CMS_USERNAME] => marius.gerum
    [CMS_PATH] => /var/www/vhosts/itrk.dev/itrk/cms
    [DB_NAME] => itrk
    [DB_PASS] => j7XQCESYPpTyTwRS7j5qZNNYStjidj3C
    [DB_USER] => itrk
    [DB_PORT] => 3306
    [DB_HOST] => 127.0.0.1
    [SCRIPT_URI] => https://trustwidget.itrk.dev/Thema/rechtstexte.html
    [SCRIPT_URL] => /Thema/rechtstexte.html
    [UNIQUE_ID] => aTj9g5doKg3EweSbYS8lRAAAANE
    [REDIRECT_STATUS] => 200
    [REDIRECT_SSL_TLS_SNI] => trustwidget.itrk.dev
    [REDIRECT_HTTPS] => on
    [REDIRECT_SHOW_DEV_PANEL] => 1
    [REDIRECT_S3_BUCKET_WORK_DOCUMENTS] => itrk-work-documents
    [REDIRECT_S3_BUCKET_CM4ALL] => itrk-cm4all
    [REDIRECT_S3_REGION] => eu-central-1
    [REDIRECT_S3_SECRET] => GcZo1SklUI0ldCIDoETQ2YoPYdPPPA+6ywSCNZc/
    [REDIRECT_S3_KEY] => AKIASL3FQVX7FIG6IXVU
    [REDIRECT_DEV_MAIL_TO] => m.gerum@it-recht-kanzlei.de
    [REDIRECT_IS_DEVELOPMENT] => 1
    [REDIRECT_CMS_PASSWORD] => tn2giyxUBNNXgbBDzwp4BLySWzUnr4Wc
    [REDIRECT_CMS_USERNAME] => marius.gerum
    [REDIRECT_CMS_PATH] => /var/www/vhosts/itrk.dev/itrk/cms
    [REDIRECT_DB_NAME] => itrk
    [REDIRECT_DB_PASS] => j7XQCESYPpTyTwRS7j5qZNNYStjidj3C
    [REDIRECT_DB_USER] => itrk
    [REDIRECT_DB_PORT] => 3306
    [REDIRECT_DB_HOST] => 127.0.0.1
    [REDIRECT_SCRIPT_URI] => https://trustwidget.itrk.dev/Thema/rechtstexte.html
    [REDIRECT_SCRIPT_URL] => /Thema/rechtstexte.html
    [REDIRECT_UNIQUE_ID] => aTj9g5doKg3EweSbYS8lRAAAANE
    [FCGI_ROLE] => RESPONDER
    [PHP_SELF] => /index.php
    [REQUEST_TIME_FLOAT] => 1765342595.9486
    [REQUEST_TIME] => 1765342595
)

Environment variables

Array
(
    [USER] => itrk.dev
    [HOME] => /var/www/vhosts/itrk.dev
    [MAGICK_THREAD_LIMIT] => 1
    [DB_HOST] => 127.0.0.1
    [DB_PORT] => 3306
    [DB_USER] => itrk
    [DB_PASS] => j7XQCESYPpTyTwRS7j5qZNNYStjidj3C
    [DB_NAME] => itrk
    [CMS_PATH] => /var/www/vhosts/itrk.dev/itrk/cms
    [CMS_USERNAME] => marius.gerum
    [CMS_PASSWORD] => tn2giyxUBNNXgbBDzwp4BLySWzUnr4Wc
    [IS_DEVELOPMENT] => 1
    [DEV_MAIL_TO] => m.gerum@it-recht-kanzlei.de
    [S3_KEY] => AKIASL3FQVX7FIG6IXVU
    [S3_SECRET] => 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
    [S3_REGION] => eu-central-1
    [S3_BUCKET_CM4ALL] => itrk-cm4all
    [S3_BUCKET_WORK_DOCUMENTS] => itrk-work-documents
    [SHOW_DEV_PANEL] => 1
    [ABSENCE_AUDIT_URL] => https://absenceaudit.itrk.dev
    [ABSENCE_AUDIT_API_KEY] => Egy5QwhtfxzmpfkgLNGWg4YFm62xbNBg
    [SHOPVOTE_URL] => https://shopvote.itrk.dev
    [SHOPVOTE_API_URL] => https://shopvote.itrk.dev
    [LOCAL_HOST] => localhost
    [SCRIPT_NAME] => /index.php
    [REQUEST_URI] => /Thema/rechtstexte.html?f=1033
    [QUERY_STRING] => f=1033
    [REQUEST_METHOD] => GET
    [SERVER_PROTOCOL] => HTTP/1.0
    [GATEWAY_INTERFACE] => CGI/1.1
    [REDIRECT_QUERY_STRING] => f=1033
    [REDIRECT_URL] => /Thema/rechtstexte.html
    [REMOTE_PORT] => 50132
    [SCRIPT_FILENAME] => /var/www/vhosts/itrk.dev/trustwidget.itrk.dev/www/index.php�get.itrk.dev/www/index.php
    [SERVER_ADMIN] => [no address given]
    [CONTEXT_DOCUMENT_ROOT] => /var/www/vhosts/itrk.dev/trustwidget.itrk.dev/www
    [CONTEXT_PREFIX] => 
    [REQUEST_SCHEME] => https
    [DOCUMENT_ROOT] => /var/www/vhosts/itrk.dev/trustwidget.itrk.dev/www
    [REMOTE_ADDR] => 216.73.216.190
    [SERVER_PORT] => 443
    [SERVER_ADDR] => 82.165.51.185
    [SERVER_NAME] => trustwidget.itrk.dev
    [SERVER_SOFTWARE] => Apache
    [SERVER_SIGNATURE] => <address>Apache Server at trustwidget.itrk.dev Port 443</address>

    [PATH] => /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/snap/bin
    [HTTP_COOKIE] => IT-Recht-Kanzlei=7q15gdutarrobi4t8nsg12mhtf
    [HTTP_ACCEPT_ENCODING] => gzip, br, zstd, deflate
    [HTTP_USER_AGENT] => Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
    [HTTP_ACCEPT] => */*
    [HTTP_CONNECTION] => close
    [HTTP_X_ACCEL_INTERNAL] => /internal-nginx-static-location
    [HTTP_X_REAL_IP] => 216.73.216.190
    [HTTP_HOST] => trustwidget.itrk.dev
    [proxy-nokeepalive] => 1
    [SSL_TLS_SNI] => trustwidget.itrk.dev
    [HTTPS] => on
    [SCRIPT_URI] => https://trustwidget.itrk.dev/Thema/rechtstexte.html
    [SCRIPT_URL] => /Thema/rechtstexte.html
    [UNIQUE_ID] => aTj9g5doKg3EweSbYS8lRAAAANE
    [REDIRECT_STATUS] => 200
    [REDIRECT_SSL_TLS_SNI] => trustwidget.itrk.dev
    [REDIRECT_HTTPS] => on
    [REDIRECT_SHOW_DEV_PANEL] => 1
    [REDIRECT_S3_BUCKET_WORK_DOCUMENTS] => itrk-work-documents
    [REDIRECT_S3_BUCKET_CM4ALL] => itrk-cm4all
    [REDIRECT_S3_REGION] => eu-central-1
    [REDIRECT_S3_SECRET] => GcZo1SklUI0ldCIDoETQ2YoPYdPPPA+6ywSCNZc/
    [REDIRECT_S3_KEY] => AKIASL3FQVX7FIG6IXVU
    [REDIRECT_DEV_MAIL_TO] => m.gerum@it-recht-kanzlei.de
    [REDIRECT_IS_DEVELOPMENT] => 1
    [REDIRECT_CMS_PASSWORD] => tn2giyxUBNNXgbBDzwp4BLySWzUnr4Wc
    [REDIRECT_CMS_USERNAME] => marius.gerum
    [REDIRECT_CMS_PATH] => /var/www/vhosts/itrk.dev/itrk/cms
    [REDIRECT_DB_NAME] => itrk
    [REDIRECT_DB_PASS] => j7XQCESYPpTyTwRS7j5qZNNYStjidj3C
    [REDIRECT_DB_USER] => itrk
    [REDIRECT_DB_PORT] => 3306
    [REDIRECT_DB_HOST] => 127.0.0.1
    [REDIRECT_SCRIPT_URI] => https://trustwidget.itrk.dev/Thema/rechtstexte.html
    [REDIRECT_SCRIPT_URL] => /Thema/rechtstexte.html
    [REDIRECT_UNIQUE_ID] => aTj9g5doKg3EweSbYS8lRAAAANE
    [FCGI_ROLE] => RESPONDER
)

This file

/var/www/vhosts/itrk.dev/trustwidget.itrk.dev/www/system/templates/Dev/panel.php

Request method

GET

Request URI

/Thema/rechtstexte.html?f=1033

Request scheme

https

Request protocol

HTTP/1.0

Request arguments (GET)

Array
(
    [f] => 1033
)

Form data (POST)

Array
(
)

Request files

Array
(
)

Raw request body (0 Bytes)


            

        

        

            
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